Complaints & Dispute Resolution
At Website Smith, we are committed to providing exceptional service. If you have a concern or dispute, we want to resolve it quickly and fairly.

How to File a Complaint
If you are dissatisfied with our service, please contact us immediately using the details below:

Email: [email protected]

WhatsApp: +923220040468

Our Resolution Process
Once we receive your complaint, we adhere to the following timeline:

Acknowledgment: We will acknowledge receipt of your complaint within 24 hours (during business days).

Resolution: We aim to investigate and provide a final solution to any dispute within 3 to 5 business days.

Support Availability
Please note our operating hours for handling support and disputes (Pakistan Time / GMT+5):

Monday – Friday: 10:00 PM to 6:00 AM

Saturday & Sunday: Closed